Jobs in life sciences

Key account manager (N-France, Wallonia and Luxemburg)

Ref. KAM
Function: The objective of the key account manager is to develop the market and grow profitable sales in the designated territory.
Location: Wallonia (BE), Hauts-de-France (FR), Ile-de-France (FR), Grand Est (FR) & Luxemburg (LUX). The KAM is preferably located in the North of France.

The company:

The company is an innovative commercial stage molecular diagnostics (MDx) company providing next generation diagnostic solutions aimed at improving clinical practice for the benefit of patients, clinicians, payers and industry. The Company’s proprietary platform is a fully automated, real time system which offers accurate, highly-reliable molecular information from any biological sample in virtually any setting. It addresses the growing demand for personalized medicine by allowing fast and effective treatment selection and treatment progress monitoring.

The company is developing and marketing a rapidly expanding test menu addressing key unmet clinical needs in oncology and infectious diseases. These areas represent respectively the fastest and largest growing segments of the US$5 billion MDx market which is expected to grow to approximately US$8 billion in 2018.

Job description:

Orientation/position in the organisation

The KAM North France/Wallonia/Luxemburg is a member of the sales team and reports to the sales director Europe. Her or his direct team members are the KAM’s in France and the product specialist in France. Interactions will occur with the other sales team members such as the UK KAM, Switzerland KAM, regional manager North Europe, regional manager South Europe and the “product specialist business lead”. The whole team is supported by regional product specialists. 

Purpose of the position

  • The objective of the key account manager is to develop the market and grow profitable sales in the designated territory.
  • The key account manager is responsible for maintaining strong relationships with key decision owners, laboratory personnel and physicians in the targeted hospitals and laboratories.
  • A successful key account manager will focus on growing profitable sales and achieving overall sales objectives as well as other defined performance metrics.


  • Ensure sales volume, revenue and product mix and meet the agreed business plan in own territory and engage with other key account managers to meet common team goals;
  • Monitor sales performance and devise corrective action plans where necessary;
  • Develop, maintain and execute an annual business plan for the territory;
  • Maintain key account plans to maximize business at major accounts. Keep all customer records accurate and up to date using the company CRM regularly;
  • Meet and exceed projected sales targets;
  • Attend sales meetings and when required, organize and attend local exhibitions.

Requested competences and skills:

  • Bachelor’s degree in a scientific orientation is preferred.
  • Min. 5 years of solution selling experience is preferred;
  • Knowledge of the diagnostic market, preferably molecular diagnostics and/or pathology is required;
  • Broad understanding of workflow in pathology labs;
  • Experience in working independently with little direct supervision;
  • Capable of developing and executing business plan in assigned region;
  • Analytical and business oriented;
  • Result-driven with a strong sense of accountability;
  • Customer and innovation focused;
  • Straightforward communication; able to engage healthcare professionals in meaningful dialogue to determine their needs and how our products can meet those needs;
  • Excellent verbal, written and presentation skills;
  • Good interpersonal skills combined with the ability to make an impact;
  • Flexible;
  • Self-starter, team player;
  • 80% field-based role;
  • Languages: excellent verbal/written French and English;
  • PC skills: MS Office.