Jobs in life sciences

Account manager coagulation, hematology and plasma proteins

Ref. 209
Function: As an account manager you develop sales in the area of coagulation, hematology and plasma proteins for the region of Flanders.
Location: Beersel

The company:

The company is a leading global medical technology company. 50,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from their innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Job description:

As an Account Manager, you are a sales expert in your specific field of expertise (Coagulation, Hematology, Plasma Proteins) and have basic knowledge of the other business areas of laboratory diagnostics. You are a major contributor to the commercial success of the company and represent the Flanders region of Belgium. The estimated business volume covered is 5 million euro.

Responsibilities

  • Develop Sales in area of expertise & support the whole Sales cycle: 
    • Prospection: after identification of the prospect, you are responsible for the execution of the complete sales process
    • You follow the strategic plans as defined in collaboration with the Regional Sales Manager and in line with the Business Area Strategy
    • Pre-sales cycle: you perform customer visits, give presentations, perform demonstrations, participate in relevant national and/or international conferences/symposia, …
  • Customer relationship/Retention
    • You perform follow up visits at dedicated customer sites based on the visit plan
    • You follow up on existing contracts and drive contract prolongation/extension
    • You drive customer retention trough regular interaction with involved departments to discuss on specific customers actions
    • You develop customer excellence
  • Maximize turnover of installed base by increasing assay use on the systems or selling added-value side products 
    • You actively promote assays on the installed base of systems
    • You optimize assay use on platforms
    • You launch new assays in the field in line with marketing strategy
  • Quoting / LOA Process
    • You’re responsible for the financial preparation (Quoting Tool) of the deals (offers & tenders)
    • When necessary LoA procedures will be initiated and prepared in collaboration with the Regional Sales Manager and the Zone
  • Reporting
    • You report on a day to day basis to the Regional Sales Manager and communicate information about commercial issues
    • You manage the assigned accounts & projects
    • You update all relevant information in the CRM Tool
    • You give feedback to PSM colleagues on competitive actions and other relevant market information
    • You report customer issues to the adequate contact within the Customer Service Centre
    • You give feedback and develop new approaches to improve customer excellence
    • You actively promote the company's brand image, projecting an image of professionalism and competence at all time.

Requested competences and skills:

  • Medical background and product knowledge are required
  • Experience in sales, client service is preferred
  • Highly effective communication skills - oral, written and group
  • An excellent knowledge of Dutch and English
  • Demonstrated persuasion and negotiation skills
  • Strong interpersonal skills to build rapport with prospective and existing customers
  • Analytical skills, solution driven, result driven
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